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Complaints, Suggestions and Compliments. Consultations. Patient Advice & Liaison Service.

Access to Records
Compliments & Suggestions
Concern or complaint?
Consultations
Exceptional Cases Panel
Further Investigation
How to make a complaint
Information & Assistance
Local Resolution
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Patient Advice & Liaison Service (PALS)
Useful Addresses

Patient Advice and Liaison Service (PALS) - We're here to help!

Telephone: FREEPHONE 0800 279 2535 or 01223 725588

Email: pals@cambridgeshire.nhs.uk

Write to: Patient Advice and Liaison Service
               Lockton House
               Clarendon Road
               Cambridge
               CB2 8FH

Available 9.00 am to 5.00 pm, Monday to Friday excluding Bank Holidays

Outisde these hours, an answerphone system is available - please leave a message and we will return your call.

If you require medical advice, please contact NHS Direct on 0845 46 47